Gemini 3.
برای پاسخ دادن به این سوالات، از فرمول STAR استفاده کن تا پاسخی منسجم و حرفهای داشته باشی:
- Situation (موقعیت): خیلی کوتاه بستر داستان را تعریف کن.
- Task (وظیفه): بگو هدف یا وظیفه دقیق تو در آن لحظه چه بود.
- Action (اقدام): توضیح بده که دقیقاً تو چه کارهایی انجام دادی (تمرکز روی خودت باشد، نه تیم).
- Result (نتیجه): در نهایت چه شد؟ (اگر عدد و رقم داری، اینجا بگو).
| Component | Description | Goal |
|---|---|---|
| Situation | Set the scene. Give the context of what was happening. | Provide just enough background (1-2 sentences). |
| Task | Explain the challenge or the specific goal you were working toward. | Define the problem you needed to solve. |
| Action | The most important part. Detail the specific steps you took. | Show how you think and work. Use “I,” not “we.” |
| Result | Share the outcome. What happened? What did you achieve or learn? | Use data, numbers, or positive feedback if possible. |
A Quick Example
Question: “Tell me about a time you handled a difficult client.”
- Situation: “At my last job, a long-term client was angry because a software update caused a bug in their reporting system.”
- Task: “My goal was to de-escalate the situation and ensure the bug was fixed before their end-of-month deadline.”
- Action: “I scheduled a call to listen to their concerns without interrupting. Then, I prioritized the ticket with our dev team and provided the client with twice-daily status updates so they never felt in the dark.”
- Result: “We fixed the bug 48 hours early. The client was so impressed with the communication that they renewed their contract for another year.”